What clients say
Great partnerships are built on trust, results, and long-term success. Hear from the businesses that rely on Rullion to find, train, and manage top talent. Their words speak to the impact we make every day.
A word from one of our clients...
No
Sam Dunn is an amazing contact - our recent recruitment process went very smoothly
n/a
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I am finding that the services and support from Rullion to be very professional, this is reflected in my scoring. The holiday submittal tool / software gives a much better view of accrued / available holidays, however the user interface could still be simplified / improvement.
nope
I have been trying to get an inflationary increase to my hours for several months. Various communications from Rullion were either unclear or contradictory. It is still unclear what if anything the outcome is.
If I raise a query about my current assignment, this is addressed very well. On two occasions though I attempted to ask if Rullion could set up an assignment with a different organisation who wanted me to do some work for them. I did not receive a reply to any of my queries.
Always a prompt reply from Rullion
I have n9nc8ntact with Rullion. I onto understand aspects of my contract
I get not service response
Poor communication, have to chase for updates.
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I'm still getting used to the new timesheet and expenses system, but I suppose I'll get used to it.
Still waiting for a response from Rullion from many emails over the last few months.
The current time sheet process is a step back from the previous system. In general the experience is good to excellent.
Nothing further to add.
Can't fault at all-still no Doughnuts though.
No...Happy
Password for timesheet could be shorter
No particular issue, seems to run quite well
PPE response can be made more timely.
Rullion made my post-redundancy re-assignment stress free. The Account Manager, Mr. Ben Reed, was exceptionally empathetic, supportive and proactive.
The application for annual leave needs to a lot slicker.
No
As usual it would be better to see proactive Rullion than reactive Rullion. It's not good to have 3x contacts that you can never get straight through to. Calls 99% of the time go through to voice mail. Contract renewal is and always been a case of me chasing Rullion for updates. It would be good if Rullion took the lead and 5 weeks before contract end chase up potential renewal. Why does Rullion always wait for me to ask question as to where are we at?
Rullion are always ahead of the game and are very helpful if necessary, thank you!
N/a
Whats to improve upon? You receive my timesheet add your cut and pass it on to my umbrella company.
Best agency I have ever worked through.
Never answer the phone when try and get in contact, so many problems with time sheets and nobody helps if it’s done wrong your left with no money
There were a couple of issues with pay - more than once I was either paid late / wrong or not at all. Obviously this is not nice to experience once but when it occurs a couple of times it becomes a concern. If it is known that pay will be late princess some way different then you should advise people- rather than just leaving it to the individual to “discover “ something is “wrong “.
Didn't know I would be paying employers NI so I have never received my agreed weekly rate.
The online timesheet portal often does not work, so I have to ask my Rullion contact to manually submit these for me, which results in frequent delayed payments.
Who we work with
