Retail

Retail

Retail is the largest employer in the UK’s private sector, with nearly 5 million people working across retail and wholesale. The industry is undergoing a profound transformation, with changing consumer habits, the rise of digital shopping, and an evolving workforce landscape. Today’s retailers face new challenges and opportunities as they navigate this fast-paced environment. Meeting these demands requires a flexible, skilled workforce and a strategic approach to talent management that allows retailers to adapt and thrive. Our workforce solutions help you build teams skilled in customer service, digital transformation, and resilient supply chains, positioning you to excel in today’s competitive market.

Challenges we can help you with

1Adapting to Digital and E-commerce Expansion
As shoppers move online, there’s an increased demand for digital and e-commerce skills. Retailers need talent who can enhance the online shopping experience, drive digital engagement, and manage data effectively.
2Balancing Cost Efficiency with Customer Satisfaction
Retailers are under pressure to reduce costs while maintaining high levels of customer satisfaction. Finding talent with expertise in cost-efficient operations, from supply chain management to in-store experience, is essential.
3Responding to Seasonal and Fluctuating Workforce Demands
Retail often sees fluctuating demand, especially around peak seasons. Companies need a flexible workforce that can scale up for busy periods and adjust to quieter times, ensuring they have the right people in place to meet customer needs.
4Building a Resilient Supply Chain Workforce
Supply chains are the backbone of retail, and maintaining resilience is key. Retailers need skilled workers in logistics and supply chain roles to ensure smooth operations and quick responses to disruptions.
5Meeting Health, Safety, and Compliance Standards
With health and safety now a top priority, especially in food and grocery retail, companies need a workforce that understands and adheres to stringent safety and regulatory standards.
6Reducing Time to Hire for Hard-to-Fill Roles
Key roles in digital, logistics, and in-store management are challenging to fill, yet essential for smooth operations. Minimising time to hire for these roles is critical to keeping pace with the retail sector’s fast-moving environment.
7Upskilling for the New Age of Retail
As retail increasingly relies on digital tools, from POS systems to data analytics, upskilling the workforce in tech skills is essential for future-ready operations.
8Building a Diverse and Inclusive Workforce
Diversity and inclusion are crucial for connecting with your customers and driving innovation. We help you source talent from underrepresented groups and support diversity initiatives that align with your brand values, strengthening customer relationships and building trust.
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Why Choose us?

Here’s why we’re the trusted partner for workforce solutions in the retail sector:

Extensive Experience in Retail Workforce Solutions
Extensive Experience in Retail Workforce Solutions
With years of experience in retail talent management, we understand the unique demands of the industry and have a proven track record in supporting retailers to build agile, skilled teams who are skilled in lean operations and process optimization to meet budget constraints while enhancing customer experience.
More Than Recruitment – We Get Work Done
More Than Recruitment – We Get Work Done
We offer a full suite of workforce solutions beyond recruitment, including talent sourcing, training, and project-based support to ensure your operations run smoothly and efficiently.
Proven Track Record in Retail
Proven Track Record in Retail
Our clients trust us to deliver essential roles, reduce time to hire, and improve retention. Our award-winning work has been recognised by industry leaders, including APSCo, TIARA, NORAs, and Recruiter.
High Client Satisfaction
High Client Satisfaction
With an NPS score of 63 - well above the industry average - our clients consistently value our commitment to delivering tailored, high-quality workforce solutions.
Customised Solutions to Fit Your Business Needs
Customised Solutions to Fit Your Business Needs
We work as an extension of your team, developing bespoke workforce solutions that align with your goals, whether you need seasonal staffing, digital expertise, or in-store support.
Committed to Sustainability and Diversity
Committed to Sustainability and Diversity
We integrate sustainability, diversity, and ethical hiring practices into everything we do. Our workforce solutions support your ESG targets and contribute to a greener, more inclusive future in retail.

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The Future of Nuclear talent with Nancy Bellingan

The Future of Nuclear talent with Nancy Bellingan

Whether it was standing out as the only girl in a physics class of 20 in Italy or driving across Europe to begin a new role in the UK, Nancy Bellingan has built her career by embracing challenges head-on. In episode 6 of Rullion Reflections, Nancy explores the future of nuclear. She explains why education, visibility, and breaking down barriers are just as important as technology in shaping the next generation of nuclear talent. Watch the full Rullion Reflections Ep. 6 interview with Nancy or read on for the key highlights from the conversation. At the cutting edge with Createc Today, Nancy brings her experience to Createc as a Radiation Physicist. Known for pioneering work in nuclear decommissioning, robotics, and 3D radiation mapping, Createc is the kind of environment where no two days look the same. Her journey to the role was as memorable as the work itself. Packing up her life in Germany, she carefully measured her small car to make sure every box would fit, then drove across Europe, through Belgium and the Channel Tunnel, before finally arriving in Cumbria. “It was completely full – I couldn’t have squeezed in another thing,” she laughs. Nancy first connected with Createc at DigiDecom, a digital decommissioning conference, where she was struck by the company’s innovative spirit and by the leadership of Rosie, now one of her colleagues. That chance meeting led to an opportunity, and Nancy quickly knew it was the right fit. “They replied within an hour of my application and offered me the job the next day. That efficiency really stood out, and once I started, I didn’t know I could like a job this much. No two days are ever the same.” Early Inspiration Nancy’s interest in science began early. Growing up in Italy, she often followed in her brother’s footsteps; whether it was rugby, scuba diving, or computer games. When he became interested in nuclear, so did she. But it was role models like Licia Troisi, an astrophysicist and fantasy author from her hometown, who showed her what was possible. “I wanted to be like her: an astrophysicist who also wrote books,” Nancy recalls. “In the end, I only did one part: the nuclear physics.” That mix of curiosity, role models, and resilience meant that being “the only girl in the class” never discouraged her. Instead, it became part of her drive. Nuclear education as the foundation Nancy believes it all begins in the classroom. Too often, the first time young people hear about nuclear is through disasters or sensationalised media. These historic events must not be forgotten, but they should be understood in context, alongside decades of progress in safety, innovation, and regulation that make the nuclear industry what it is today. Nuclear today is one of the most heavily regulated and scrutinised energy sectors in the world, monitored by organisations like the IAEA, ENSREG, and the ONR in the UK, with multiple layers of safety protocols in place to minimise risk. Early nuclear education is one of the best ways to reshape understanding. By introducing nuclear concepts in school science classes, students can see how nuclear is used today as a clean energy source and through its life-saving medical applications. In countries like Belgium and France, nuclear is woven into environmental studies from a young age, creating a more balanced foundation where nuclear is part of education; students grow up seeing it as normal, not controversial. For example, Belgium’s parliament recently voted to drop the phase-out of nuclear energy, extending reactor lifetimes and exploring new builds. And in 2025, France will generate nearly 70% of its electricity from nuclear power. This early education not only helps to shift public opinion but also to show students the vast opportunities available in nuclear careers, helping to bring in the next generation of nuclear talent. Attracting and retaining future of nuclear talent “How can we get more young people into the nuclear industry?” Sibel asks. The irony, Nancy points out, is that even when students choose nuclear pathways, many find the doors closed. Security clearance, nationality restrictions, and slow recruitment processes often block skilled candidates from entering. The result is bright minds drift into other industries, while nuclear struggles to fill the pipeline it desperately needs. Nancy sees the cost of this up close: graduates with the right skills and passion who simply can’t find a way in. It’s not that the talent isn’t there; it’s that the system is too rigid to welcome them. And every missed opportunity is another gap in research and development, another idea never explored, another innovation lost. "I have so many former students who studied nuclear-related subjects and they’re not getting jobs. It’s not that they don’t want to join, it’s that sometimes they’re not let in." To sustain the future of nuclear talent, the industry must turn inspiration into opportunity. That means breaking down barriers, making hiring fit for purpose, and showing students clear and diverse career paths. Without young professionals in the labs, in R&D, in decommissioning, and in innovation, nuclear risks losing momentum in the global energy transition. Belonging and visibility Young people need to see themselves reflected in the industry if they’re going to believe they have a place in it. Representation is as important as technical skill because it shapes who feels welcome to apply in the first place. Nancy believes the key to attracting and retaining talent is visibility: role models across gender, ethnicity, and background. Nuclear should be seen as a place for all kinds of people, across all kinds of roles. What makes this possible is culture. Nancy’s own story highlights the generosity of mentors who opened doors for her, trusted her, and gave her room to grow. That spirit of support and knowledge-sharing is nuclear’s hidden strength and the reason the sector can continually renew itself through each new generation. "We shouldn’t just focus on gender. Diversity should also mean ethnicity, background, language, and culture. Students need role models so they can see it’s possible and then decide for themselves." What is the future of nuclear power? "Nuclear is like sci-fi.” Nancy says. “You don’t invent new jobs; you take existing ones… and put them into the setting of nuclear." Just as sci-fi doesn’t invent entirely new storylines but reimagines them in futuristic settings, nuclear takes existing professions like chemistry, robotics, mechanical engineering, and even HR, and situates them within a unique environment. This perspective reframes nuclear from a niche field to a cross-disciplinary hub where a diverse range of skills can find application. For those outside the industry, it opens the door to consider nuclear not as “other”, but as an extension of their own expertise. Looking Forward The nuclear industry is at a turning point. Perception, education, and diversity aren’t side conversations; they’re the frontline of the future of nuclear talent. If the sector wants to thrive, it must act: Inspire early through education Remove barriers to entry Showcase diversity and belonging Share knowledge openly across generations and borders Nancy’s journey is a reminder that nuclear’s story is still being written. And the next chapter will be defined by the choices the industry makes today. Ready to start your own nuclear career? View our latest nuclear jobs. Watch the full interview.

By Rullion on 06 November 2025

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